Thank you for reaching out. We are sorry to hear about your experience and would like to investigate further. Kindly share the following details to help us initiate an enquiry:
-Image of the affected part (if possible)
-Image of the full outer wrapper of the soap
-Images of all sides of the affected soap
-Images of all sides of the soap bundle pack
-Batch number and manufacturing date
-Purchase bill/invoice
-Your complete postal address (including house number, street, locality, landmark, city, state, pin code) and mobile number
Please also pack the affected soap (in its original wrapper) along with the other soaps from the same bundle. We will arrange a pickup from your location.
Rest assured, we will address this matter on priority.
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